Refund policy

RETURNS

We have a no-quibble returns policy. Please inform us of your intention to return your purchase within 14 days of receipt of your order. You can let us know by emailing CopperGreyBanchory@outlook.com.

Purchases are returned at the buyers expense (unless goods are faulty) to the following address:

Copper & Grey, 20 Chapel Street, Aberdeen, AB10 1SP

We recommend you obtain proof of postage from the Post Office when returning your purchase.

Items must be in their original packagaing and in re-sellable conditions. Items that have been used or worn will not be refunded, unless faulty.

A refund will be issued via original method of payment on receipt of returned goods.

Please note, we do not accept returns for pierced earrings or personalised items.